Kay Jewelers at #51 N, US, 1146 Hickory Point Mall, Forsyth, Illinois.

In November of 2017 I paid Kay’s $475 to fix all the prongs on my wedding ring so I would not lose any more diamonds. ( I had lost one and found it) Wednesday February 28 I lost another diamond. When I went in to complain , they first said my guarantee was up. Six months. No had only been less tha 4 months. Then they said that is not the diamond we put in. No but I paid to have all the diamonds secured. Then they said all the prongs are fine you just lost a diamond. I paid to have them ALL fixed so I would not lose another diamond. They said I could buy another diamond and they would put it in. Really why would I want to have them fix anything.